Instagram Owned-Audience VOC — Hairtamin Instagram

146 relevant customer comments across the captured brand accounts · generated 2026-06-24

Owned-audience, separate bucket. This is the sentiment of each brand's OWN Instagram audience (comments on the brand's own posts) — a different genre from ambient Reddit and from solicited reviews; it is never ranked against them. Brand promo posts and the brands' own customer-service replies are excluded (customer voice only). This is sentiment, not Share-of-Voice — which accounts were captured is an artifact, so it is not a conversation-share contest.

Owned-audience sentiment — how this brand's own followers feel

+11% net sentiment (11% positive, 0 negative of 9 comments) on Hairtamin's own Instagram — #3 of 3 in the set.

By brand — owned-audience mood

Each brand's comments on its OWN posts, as a positive / neutral / negative mix ( positive neutral negative). Owned-audience, not Share-of-Voice — which accounts were captured is an artifact, so brands are NOT ranked against each other as a conversation share.

Nutrafol
net +15% · n=124 recent · 124 all-time · pos CI 16%–31% · instagram
Vegamour
net +15% · n=13 recent · 13 all-time · pos CI 8%–50% · instagram
Hairtamin ← CLIENT
net +11% · n=9 recent · 9 all-time · pos CI 2%–44% · instagram

What the audience actually mentions (thin layer)

Only 23% of IG comments carry a substantive taxonomy aspect — owned-audience comments are sentiment-dense but aspect-sparse (reactions/affirmations more than product discussion). Shown for color; not defended per-aspect metrics.
Ingredients Formulation
8.2% · n=12
Efficacy Results Timeline
5.5% · n=8
Hormonal Lifecycle Context
3.4% · n=5
Where To Buy
3.4% · n=5
Side Effects Safety
2.1% · n=3
Shedding Worsening
1.4% · n=2
Derm Medical Route
1.4% · n=2
Diy Regimen Stacking
1.4% · n=2
Influencer Ad Skepticism
1.4% · n=2
Scalp Skin Condition
1.4% · n=2

Read the comments

Most-liked positive and negative comments per brand's owned audience.

Nutrafol n=124

Top positive

Top negative

Vegamour n=13

Top positive

Top negative

Hairtamin n=9

Top positive

How to read this. Every number is computed in SQL over the governed metric_ig_sentiment table (the model never generates figures); attribution is deterministic (each comment belongs to the account it was posted on).
Window & lanes. Headline = all time; full history is retained (excluded from the comparison only, never deleted).
Limitations. Owned-audience only (a self-selected, brand-favourable population — not the general market); comments are sentiment-dense but aspect-sparse; comment context (the parent post) is not yet used. Sentiment here is comparable ONLY with the owned-audience caveat.